Healthy Essentials Australia ships nationwide using Australia Post and other freight carriers. Orders totalling less than $65 will be charged a flat shipping fee of $8.95. We offer free shipping for orders totalling $65 or more. You will see the relevant charge before your payment is required at checkout. Please be aware that shipping is calculated on cost after any discounts or coupons are applied. We also offer same day shipping within Metro Melbourne area at $19.95 when orders are placed before 12 noon.
Please note that we cannot deliver to PO Boxes. If a PO Box is supplied, we will contact you to ask for an alternate address.
If you place your order before 1pm, we will ship it the same day. All other orders will be shipped the next business day. Information supplied on the Australia Post website
indicate that deliveries within Australia take between 2-5 working days after the order has been dispatched, depending on your location. Note these times are indicative only.
Please be aware that longer delivery times are to be expected in peak periods.
If you have any questions regarding the progress of your order, please contact us at [email protected]
or phone 1300 627 672
If you receive the incorrect product in your order, please email us at [email protected]
or phone. If the product is unopened and intact, we ask that the product be returned and will arrange for your order to be resent at no additional charge. If you have received a product that has exceeded its use by date when received or if faulty, Healthy Essentials Australia will replace the product at no additional cost.
Please note we do not offer free returns for change of mind items or products you are not happy with. We are more than happy to refund products returned to us, however postage of these products are at your expense.